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Rovo Sharepoint Connector Not Indexing Objects

Dustin Alcock
January 14, 2026

I went through all steps in the guide (Connect SharePoint to Rovo | Atlassian Support) but after 48hrs it still hasn't index my single test file from the Sharepoint site I put on the allowlist that everyone in the tenant has access too. I went through twice and confirmed everything, even generated a new secret in case I copied the ID instead of the value.

Status says Ongoing Sync. Connection said it was successful when creating it. I'm not seeing any other places to find logs to see what's going on here. Has anyone actually got the Sharepoint connector to work?

2 answers

0 votes
Dustin Alcock
January 21, 2026

I've submitted a ticket to Atlassian to get support on this. I'll report back once it's resolved with the solution.

0 votes
Artem Taranenko
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January 14, 2026

I've had this issue with Asana connector. Ended up opening a ticket with Atlassian Support

Dustin Alcock
January 21, 2026

Guess I'll submit a ticket then, thanks!

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