ROVO is not generating correct output as per the context provided

[Kumarprem Gade]

ROVO should generate the RCA for my Jira tickets however it is not generating for the current context ticket.

[Jason Krewson]

Hey Kumarprem,

Are you using Rovo Chat or a Rovo Agent?

• If an agent can you share more details like the instructions,, skills, and so on?
• If chat, can you send us what your prompt was when asking?
  • Maybe we can test the same or give advice on how to structure the ask better.
  • For example I wouldn't ask for an RCA on a work item, I would personally type in root cause analysis, though AI probably does understand RCA it's always good to be clear. I work at a place that over uses acronyms and half the time I don't know what they mean and when I look them up, most the time AI and Google doesn't also lol.

[Jason Krewson]

Also as we are on the topic of Rovo I wanted to see if you were aware of the free Atlassian live training on Rovo, they are fantastic. I think I attended all of them and highly recommend doing so.

Class calendar