I want to set up Rovo

[Yevgen Pleshkan]

Hello All,

I have a question. I purchased the Standard package, which includes Rovo features, but I cannot see them.

How can I activate them? Please let me know step by step.

Thank you.

Kind regards,

Yevgen

[Kai Krause]

Hi,

go to admin.atlassian.com , chosse your right organization , 

In the right panel move to Apps -> Plattform Experience -> AI Settings -> Rovo

Rovo activation | Atlassian

and 
Activate Rovo AI features | Atlassian Support
helps you. 

BR

Kai 

[Rebekka Heilmann (viadee)]

Note that there are restrictions to what Organizations can activate Rovo based on the Admin's Email adress:

Organization admins need to use verified accounts with a business domain (for example, @yourcompany.com). We’re unable to enable Rovo on sites where the organization is registered with a generic email domain such as gmail.com or msn.com.

[Yevgen Pleshkan]

I changed my email but still no Rovo

[Rebekka Heilmann (viadee)]

@Yevgen Pleshkan if you followed all the steps that @Kai Krause provided and are sure that your email is correct and Rovo still doesn't show up.. it's easiest to open a request with support.atlassian.net as we on the Community cannot access your site.