How to permanently disable Rovo popups?

[Benoit Lubek]

I don't want to see popups (aka Spam) about Rovo. How do I disable them forever? I am not interested in Rovo. 

Here's the latest one I've seen:

I've already dismissed this several times, but it keeps coming back.

This is extremely annoying and distracting.

[Arkadiusz Wroblewski]

Hello @Benoit Lubek 

There is currently no supported personal setting to permanently hide only the Rovo popups / floating Rovo entry points while keeping Rovo enabled.

https://jira.atlassian.com/browse/ROVO-741 

Best,

Arek 🤠 

PS: i think sooner or later that will be addressed.

[Marc -Devoteam-]

Hi @Benoit Lubek 

Contact Atlassian Support for this, as there is no option to disable marketing popups in your instance by yourself.

[Benoit Lubek]

Thanks for replying - I actually tried to contact support (the same link you provided), then talked to the AI bot, then I got redirected to open this very question here. Do you know if there is an actual way to reach the Atlassian Support?

[Arkadiusz Wroblewski]

@Benoit Lubek

Through your admin 

And it makes sense. Support questions should be channeled, and not every user should be able to open tickets in the name of the company.

[Jaime Stewart]

I think that we have to complain to our admin.

The options seem to be:

1. Keep Rove, and have it randomly occupy large fractions of your screen with "

   Meet Rovo, your AI teammate." advertisements.

2. Drop Rove, and use the (not very good) older search in Confluence. (Rove doesn't seem to do anything for me in Jira, but it might be useful if I didn't understand how to use a ticket.)

Rove is just a cost of using Atlassian products, I guess.

[Arkadiusz Wroblewski]

I will say more the costs of developing AI across the world and that everybody must jump in; otherwise, they will be left behind. The same goes for Atlassian.