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How can I make Rovo agent use a custom template I generated?

Veronica Rodriguez
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May 22, 2026

Hi,

I am trying to set up an agent on Rovo to help with QA tasks. What we need is an agent that creates a manual test plan on a confluence page when a ticket is provided. For the format we have generated custom templates that we use. 

I've tried to tell the agent to use the template but it does not manage to pick up the formatting. 

The template works perfectly when used manually when creating a page, but when used with the agent it results in badly formatted tables, it does not pick up "STATUS" type tags, hints or line brakes.

Eg: it publishes stuff like

| iOS | You may wanna bullet point the results and listed here for each device<br>{status:colour=Green|title=Use this to input the positive result}<br>{status:colour=Yellow|title=Use this to input a non-expected result} | | :--- | :--- | | Android | You may wanna bullet point the results and listed here for each device<br>{status:colour=Green|title=Use this to input the positive result}<br>{status:colour=Yellow|title=Use this to input a non-expected result} |

 

1 answer

0 votes
Tomislav Tobijas
Community Champion
May 23, 2026

Hey @Veronica Rodriguez ,

It might be that this is a current limitation in how Rovo agents handle some Confluence artifacts and elements, such as templates. There's this feature request (related to improvements) that you can take a look at: ROVO-443: Support Macros and other artifacts via Rovo Agent creation 👀

Few things you can try:

  • Define structure in instructionsExplicitly define the expected table structure and provide a markdown example of the table within the agent's instructions
  • If you already have a final page example, tell the agent to follow the same format (like, just reference one or multiple pages with same structure)
  • If you're using it in automation, I think you can use something like {{agentResponse.adf}} as per these docs.

Or, in the end, you can try to refine it and use follow-up prompts to refine the layout 🤔

Still, there are some hiccups, such as this one, that need some polishing.

Cheers,
Tobi

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