@Kamlesh Panchal I’d first check Studio → Agent → Surfaces → Help center and confirm X is actually enabled for that help center. Atlassian allows only one Rovo agent to be displayed there at a time, so Y may be the agent currently assigned to that surface. If Studio shows X assigned but the portal still displays Y, a screenshot would help determine whether this is stale configuration/UI behavior worth reporting.
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Can you share a screenshot or something showing how it is displayed?
It would help to narrow it down and avoid overguessing.
By the way, maybe the display name is different from the name, or just another agent is active because only one agent can be Displayed in help center at the same time.
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