Community resources
Community resources
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- Questions
Atlassian Guard
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One of my team members has forgotten his Jira password. He tried the forgot password link, but never received any email. I, as the Atlassian administrator also tried the send reset password link thro...
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The user who created our organization originally, who has now left the company, is an organization and site admin. When I try to "Revoke site accesss", I get the error "Unable to revoke site access"....
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Hello, Does Atlassian Access for Cloud allow you to add Whilelisted IPs like Bitbucket Premium does? I'm trying to allow access to our Jira products to only folks in the office. Thank...
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I'd like the default behavior for new users to have their "Full Name" only visible to our company, and not "Anyone". I don't want each user to have to go into Atlassian Account settings t...
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hello when I tried to change my mail address, I got a message that 'my account is managed by the identity provider' (manage the profile details in google admin). not sure what next ...
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When I invite a new user, the default is Trusted User, giving them access to all programs, including service desk. How do I change the default to Basic?
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Is there only one option to temporarily stop the monthly payments...cancelation?
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the person who created our JIRA/Confluence (cloud) organization has left the company, although I am also an Org Admin, I cannot delete the other person. It says I don't have permissions.  ...
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We were acquired and the new firm uses a local SSO. In preparation for that, I was going to remove my verified domain, but want to make sure that I will not lose my users. Then, I can have them chang...
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My profile under the Community points to my Atlassian profile, which has an avatar. There is no place on the Community profile to upload or change the avatar. I'm just curious why ...
1,321 views 6 0 Deleted user July 17, 2019 -
I created a new gmail.com email account to use when creating a new developer instance. I never get the verification email for that new developer instance. I can send a test email to the new gmail.c...
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Hey, I have an account associated with skarppion@gmail.com and I've tried to merge it with skarppi@mail.ru, but I accidentally added a new one, which I didn't want to. I've tried to delete a duplicat...
1,131 views 0 0 Deleted user July 8, 2019 -
I'm gradually moving our Atlassian users to Google SSO. So when they click on the Atlassian login URL, they have the option of clicking to use their Google account. That's great. ...
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HI, forget the email of my account, but remeber the username is sseeker. could you give me some information about the email ? like x****@c**.com thank you.
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Last year, I was a student and wanted to use this as a test. However, the billing is keep purchasing over one year, I want to delete my account.
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Atlassian have moved our Cloud admin to the new admin site where they allow us to Verify Our Domain. I can see the benefit of being able to manage user accounts of our staff, but I am unsure of...
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Hi, I have a trial setup of confluence and service desk, for which Atlassian have just extended the trial for 30 days (thanks!) I want to add a trial for Atlassian Access so I can test out the SAML ...
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Right now I login locally to Jira/Confluence using <Username>. If I switch to use LDAP authentication, will all tickets/folders currently assign to <Username> still be assigned/work, or d...
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my site verification code as below atlassian-domain-verification=79KaRkuRJ7Qa5NqT4sgT4UxhYXc2+KKiwviX6V6JEozL7pYbCC95NAni5fq1Lxsr pls. advise which value to put under below fileds Subdomai...
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I accidentally made 3 confluence accounts. now, i need to delete 2 of them. How do i do that?
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Our company has very restrictive policies regarding adding any items to the root of our webpage or dns entries on our mail servers. Which means domain verification as defined in your documentat...
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Last week I got an email on my professional email account (@monitoratec) saying that I hadn't logged in to the Atlassian Community in a while, so I clicked the link and logged in and though "might as...
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I have an existing TXT record for SPF on my domain. How do I modify it to include the Atlassian domain verification token so both will still be valid? E.g. current record looks like: type: ...
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I tried to verify my organization using the TXT record. I added the record code and waited for 72 hours, but the account wasn't verified. How to troubleshoot this issue?
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We are using SAML and 2 factor authentication for our Jira and Confluence users. We now have very often external team members that need access. They will use their own e-mail to sign on. If I give th...
Atlassian Community Events
| Subject | Author | Posted |
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| May 19, 2025 11:34 AM PDT | ||
| April 23, 2025 11:13 PM PDT | ||
| April 22, 2025 6:21 AM PDT | ||
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| March 19, 2025 12:43 PM PDT |