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Separate billing account for Atlassian Guard

melanie.boehmer
Contributor
July 1, 2025

I have taken over as admin for our Atlassian products recently and have discovered, that we use a separate billing account for our Atlassian Guard subscription. Is it always like this? Or is there a good reason for this to be so? Unfortunately, I cannot ask the previous admin why this is so as they left the company before I started. Any input on this would be helpful. 

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arielei
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July 1, 2025

Hello @melanie.boehmer 

Yes, Atlassian Guard has a separate billing. 

But you can contact Atlassian support and explain them the issue and i'm sure they can assist you.

melanie.boehmer
Contributor
July 2, 2025

Thanks. No, in that case it's alright. I was just confused, but if that is the standard, we'll stick with it.

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