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Hi, Is there a way to change the administrator of organization without admin?

Merijn van Dortmont
August 7, 2023

Is there a way to change the administrator of organization? Our current organization admin has left the company, and we would therefore like to reassign this right to a different employee.

The employee who has left cannot acces the atalassian account so we cannot do it from previous employee account, or is it something Atlassian support can help us with?

wvengage365

1 answer

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2 votes
Jens Schumacher - Released_so
Community Champion
August 7, 2023

Best to contact Atlassian support to get that sorted. They will likely have a set of security questions you might have to answer to verify the account. 

Merijn van Dortmont
August 7, 2023

thanks, unfortunately i cannot contact support because i am not an admin...

Kieren
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 8, 2023

@Jens Schumacher - Released_so is right (as usual 😛)

@Merijn van Dortmont if you create a support request, select 'My Account' under What can we help you with, and 'Other' under Select a topic. That should get you the help you're after.

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