how can I add drop-down list to OpsGenie incidents

[Artin Melikian]

we need to add drop-down list to all incidents  which are created manually in OpsGenie, so each team will choose their root cause for tht list before closing the incident.

[Karyna Tyrnavska _SaaSJet]

Hi, @Artin Melikian !

if I understand your request correctly, you need to get a drop-down list inside Jira task. For such cases try out Smart Jira Forms add-on. 

• Choose a dropdown item from the form builder and create the necessary options
  
  
  
  
• After that add Form to the Jira task manually
  
  
  Hope, that it helps you!

[Artin Melikian]

hi Katyna, thanks for reply, actually my point was not in Jira but ibn OpsGenie incident ticket, I will update the question title.