The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Release Notes
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Request for investigation - Opsgenie account disable

Masato Kato
Masato Kato
October 17, 2022

Hello team.

We have been using Opsgenie for about 4 years.
but today our accounts were suddenly disabled.

Please investigate this matter ASAP.

Watch
Like Be the first to like this
994 views

2 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Answer accepted
Nick Haller
Nick Haller
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 18, 2022

Hi @Masato Kato ,

Please open a ticket with Opsgenie support here for assistance: https://support.atlassian.com/opsgenie/

View More Comments
Masato Kato
Masato Kato
October 21, 2022

Hi @Nick Haller ,
OK. Thank you for your reply.

Like
Reply
0 votes
Masato Kato
Masato Kato
October 17, 2022

now, my account is suspended. so I cannot login opsgenie.
please activate my account. I will check Billing information.

View More Comments
Nick Haller
Nick Haller
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 21, 2022

Hi @Masato Kato ,

Please open a ticket with Opsgenie support here for assistance: 

https://support.atlassian.com/opsgenie

Like
Reply
Opsgenie
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Release Notes
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security