Hello All,
Having a couple of issues with OpsGenie integration.
The opsGenie-Mongo integration was smooth on the Mongo side (Project-> Alert settings), but faced some issue on the OpsGenie side.
1. The message was not automatically getting assigned to a team
2. The message priority (irrespective of what you set on the Mongo alert setting) was always coming as P3 - Moderate on the OpsGenie end.
I worked around this using a Global policy like:
- If Desc contains Mongo-ProjectName:
- Then Assign the Team to my team & set the priority to P1, so that I can receive a voice call.
That works fine, but now all my messages from Mongo as P1. I need to have an option to send P2 messages that will be routed as SMS message.
Anybody facing similar issues or have found a better work around for Mongo integration, please revert back.