Lost account

[Diego Antunes]

Hi all,

some previous employee created an opsgenie account under an unknown email address. We know what the workspace is, but we cannot access it.

My question is, can Atlassian tell us at least what the email is so we can recreate the email or simply an alias to another account so we can receive the email from forgot password and proceed to fix the account?

Can someone from Atlassian contact me and I can provide the workspace address?

Cheers

[Zeeshan]

Hey @Diego Antunes

If the email address belongs to the same domain that you own we will be able to tell you that. Please reach out to our Support Team via https://support.atlassian.com/contact/ so we can get further details and assist you with that.

BR,