Hello, we currently integrated a Jira project with Opsgenie. So far the integrations works fine however we would like to do the following if possible:
Note we are using (Cloud) Jira Service Management.
Hi Snanan,
The Jira integrations interact with alerts in Opsgenie, rather than incidents, so there is not a way to automate incident closure via the integration. To answer your second question, since incidents are not 'acknowledged' there is no way to do this. However, the alerts that are associated with incidents can add a comment to the Jira issue, when acknowledged.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.