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Alert acknowledge with Apple Watch not working.

Alvaro Araujo
Alvaro Araujo
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August 31, 2020

I have OpsGenie iOS app in my iPhone and I also use an Apple Watch. I haven't installed the OpsGenie watchOS app. Alert notifications show up perfect on my watch and I can even hit the ack button there but that is not reaching OpsGenie.

Is anyone else going through this?

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Alvaro Araujo
Alvaro Araujo
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August 31, 2020

An update on this. Ack's weren't getting in because I'm getting the "Couldn't login" error message in iOS.

After opening the app, ack's got back to genie.

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zeromancer1972
zeromancer1972
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June 1, 2023

Interesting... I have the same issue that "ACK" is not synced to Opsgenie via the phone, I have to ack it in the phone app directly. It used to work before using an older phone. Since I got my new phone this stopped working and it doesn't have to do anything with not being logged in.

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