I recently encountered account suspension from an Email Service Provider (ESP) before even launching my first email campaign. I haven't sent any emails yet, and the list I intended to use consists of our clients, not a purchased one.
I should note that I didn't use the opt-in process as the contact list was ready. (could it be the reason? and how to deal with this?)
I'm confused by this suspension and seeking advice from you on potential reasons and solutions.
Solved! Go to Solution.