my record button doesn't work

[Deb]

I have recorded 50 or more recordings.  It has stopped working.  Turned off computer, logged in and out and it is not working.  Nothing on my end has changed.

Now what??

[Liam - DevSamurai]

Hi @Deb ,

Could you please clarify which version of Loom you are using (Chrome Extension or Desktop app) and describe the specific error or issue you're facing?

If you have a paid plan, you can contact Atlassian Support directly for further help: https://support.atlassian.com/contact/#/

Best,
Liam

[Deb]

Is there a faster way to get help?  Phone number?  I have clients waiting on a loom