it wont let me record screen and camera together, just one or the other

[Laura Martin]

I created an account last week and it seems to be letting me record either the screen or use the camera and microphone but not both together. This is through the app. When I try to record a video from the website it just tells me there is an error and it can’t open it

[Tomislav Tobijas]

@Laura Martin did you manage to solve this?

[rebecca_lehman]

I have the same problem