in account settings on printify in my shopify store the 'get verification email buttn wont let me in

[Mj Amory]

in account settings in my printify  on my shopify store the 'get verification email ' button wont send nor let me type my email, the chat help person suggested I try loom for answers but when I tried to sign up for Loom it wouldn't let me type in my name. Both instances there was a little red circle with diagnal slash over the little hand

[Alina Shevchenko]

Hi @Mj Amory,

Sorry to hear you're running into that! For issues with input fields not responding, I'd recommend reaching out to the Loom support team directly, they'll be able to help troubleshoot what's going on. You can contact them by following the steps here: Need help with your Loom account? Here’s how to contact Support (and get help faster)

For the Printify verification email issue, that one would be best handled by Printify's own support team.

Hope you get it sorted!