delete loom app

[Mick Diepstraten]

hi, 

in spite of the solution you provided on the site, I can't delete the loom app on my Apple device, due to security reasons (protected app). can you please help

KR Mick

[Brittany Soinski]

Hey There!

Is your device managed by your organization? They may be controlling which apps you can download/delete. Loom doesn't restrict this ability.

If you need support, Please get in touch with our support team by click the question mark button on the bottom right hand corner of your Loom account. 

https://www.loom.com/i/ceee36fda5a1427b8e4b1404d8921184

[Amanda Barber]

@Mick Diepstraten Did you follow the steps provided here? https://support.atlassian.com/loom/docs/uninstall-the-loom-desktop-app/

[Nikola Perisic]

Hello @Mick Diepstraten 

What is the error message that you are receiving? Which guide did you follow to delete the app?