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cancel subscription after free trial

Elly Kreijkes
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 13, 2026

How to get rid of this subscription after the trial. I dont want a subscription at all. Good news - you're now on a free 14-day Loom Business + AI trial. Your trial ends on Apr 27, 2026.

 

What’s next?

For a seamless transition when your trial ends, your billing admin will need to add payment details before Apr 27, 2026.

1 answer

2 votes
Brittany Soinski
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 13, 2026

No need to cancel your trial.

Once it ends, your account will automatically downgrade to Starter Free (unless you’ve added a credit card during the trial). No action needed on your end.

 https://support.atlassian.com/loom/docs/loom-business-ai-trial-faq/

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