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Video has a transcription and waveform but no audio

Eric Bieschke November 19, 2025

This video:
https://www.loom.com/share/22515ac3f8a44ad980e156ed6b72349f

Has a description of what I am saying, and in edit mode shows the waveform. But when I play back the video there is no audio.

1 answer

0 votes
Brant Schroeder
Community Champion
November 19, 2025

@Eric Bieschke Did you just create the Loom?  I have seen on larger Looms that sometimes it takes a while for all of the encoding to complete.  So, if it is a long Loom and you just created it I would suggest giving it a little bit of time to finish encoding.

If it has been a while and it is not working I would suggest downloading it and seeing if it is missing the audio on the download.

Brant Schroeder
Community Champion
November 19, 2025

@Eric Bieschke sorry I missed the link and was able to take a look at it.  I also downloaded the video and it did not have audio.  

I then looked at this https://loom.status.atlassian.com/   It is currently a known issue.  You can subscribe so you know when it is fixed.

Screenshot 2025-11-19 153920.png

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