The record button doesn't respond. What next?

I've downloaded Loom onto my Mac Pro laptop. I watched the video on how to record. When I hit the record button, there was no response.

2 answers

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Answer accepted

Hi Don, please open a ticket with our support team: https://support.atlassian.com/loom/

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Have you tried using the web app as well? Is the issue happening when you click on record button in your browser version of Loom?

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