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Screen recordings don't show highlights for mouse clicks

Omri Lavi
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January 21, 2026

I set the settings to highlight mouse clicks, but they still don't appear on the recording. How do I fix this?

1 answer

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1 vote
Dave Mathijs
Community Champion
January 21, 2026

Hi @Omri Lavi which plan are you on? This feature is only available for Loom Education, Business, Business+ AI and Enterprise users.

This feature is only available when recording with the Loom desktop app. If you're using the Chrome extension this feature will not be present. 

Omri Lavi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 22, 2026

Hi, I am using the desktop app but on a free plan

Dave Mathijs
Community Champion
January 22, 2026

Hi @Omri Lavi if my answer helped you, please confirm by clicking the green 'Accept anwer' button, thanks.

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