I'm trying to make a Loom where my face bubble and my slides show up at the same time. I've got the Chrome extension and use the Loom desktop app. I've gotten it to work a few times but for some reason when I hit "select window", my face disappears. Or, I can see my face bubble but cannot share my screen. Help?
Hey @sbdove ,
Can you check these official troubleshooting steps: Make your camera bubble visible in Loom recordings
Also, as the article says, desktop app appears to be the most stable recorder. Is it possible for you to try this one instead of Chrome extension?
What you could also do is to remove and reinstall the Chrome extension to see how things will look like then 👀
Apart from all of that, you could reach out to the Loom support team by following the instructions from here: Need help with your Loom account? Here’s how to contact Support (and get help faster)
Cheers,
Tobi
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