No sound

[Aaron Carr]

All the sudden today my loom recordings have no sound. Everything I said is in the transcript so I know it recorded what I said but its not on the video. Using Mac OS desktop app. Worked fine yesterday, but not today.

[Brant Schroeder · Accepted solution]

@Aaron Carr This is currently a known issue - https://loom.status.atlassian.com/   You can subscribe so you know when it is fixed.

[Deepak Gaba]

facing the same issue today! tested with 20+ recordings and most of them don't have audio. they do have the transcript. surprisingly after a few hours, the audio does play but not if you open the share link on another device like a mobile browser.

For recording, I am using the chrome extension. uninstalling, reinstalling, deleting cache, restarting device didn't work.

[Aaron Carr]

It shows the waveform as well. So the audio is there, its just not playing on the video.

[steve lutsk]

I'm having the same issue as well. It's driving me insane. Following...

[Lisa Hazen]

Same issue here, going insane here too. 

[Lisa Hazen]

FWIW, it was working just fine earlier today.