Migrate Loom Account from one Emil to Another

[Kay Kalunga Kabwe]

Hi,

We have a Standalone Loom Account created in 2021, which was later linked to our Atlassian instance. Last year our company was acquired by another company. We wish to keep all the data intact but move the Account to the an Email domain of the new company. How do we go about achieving this in a seamless manner?

[Brittany Soinski · Accepted solution]

Hi there!
Please reach out to our support team for assistance: https://support.atlassian.com/loom/

[Kay Kalunga Kabwe]

@Brittany Soinski Hi there, I do not see any Loom options when creating a Support ticket.

[Brittany Soinski]

Hmm. From within your Loom account, try clicking on the "?" button.