Hello, please help!!!
I have a paid subscription on my gmail account to loom but I went to login one day and somehow made a new account through google to another email.
I've managed to access the old account but it's saying I don't have an active membership and I need to upgrade but I was billed only yesterday for it.
And I can't manage the subscription for some reason or see that it exists
Please help!!
Hi @Frazer Horsefield
This article deals precisely with Loom account issues - it includes the link to a no-login contact option.
https://community.atlassian.com/forums/Loom-articles/Need-help-with-your-Loom-account-Here-s-how-to-contact-Support/ba-p/3201201
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