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Loom video won't play sound

Adam Rosenberg November 19, 2025

I recorded a Loom video, and when I play it back there's no sound. I verified it's on in the player, and there is a transcript that is correct. When I download the video, there is sound. So it definitely recorded me talking. Video won't play with sound on other browsers or incognito window. Previously recorded Loom videos play sound just fine. It seems to be an issue with just this Loom.

1 answer

0 votes
Brant Schroeder
Community Champion
November 19, 2025

@Adam Rosenberg this is a currently known issue. 

Screenshot 2025-11-19 153920.png

You can follow the link below to subscribe to the issue and be notified when it is resolved. https://loom.status.atlassian.com/ 

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