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Loom Embed Breaking in Chrome When iframe Has Width/Height Set

segun
I'm New Here
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December 4, 2025
Loom embeds started failing recently when the iframe has explicit widthheight, or aspect-ratio CSS/attributes set. This affects our production app.

Important Note:
The issue does NOT occur in Safari or Chrome Incognito, but consistently fails in regular Chrome sessions, even with all extensions disabled. This suggests something in Loom's embed player is interacting poorly with Chrome's regular browsing context when the iframe is sized.
Error in console:

Screenshot 2025-12-04 at 13.59.52.png

Also seeingGET chrome-extension://invalid/ net::ERR_FAILED



1 answer

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2 votes
Brittany Soinski
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 4, 2025

Thank you for the detailed information. I'm going to pass this along to my eng team!

Simon Herron
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December 4, 2025

We are encountering exactly the same issue - no-one is able to access any of the Loom Embeds that we are using on our internal enablement site.

Screenshot 2025-12-04 at 13.30.32.png

Brittany Soinski
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 8, 2025

Hi Both,

 

Can you please let me know if this issue has been resolved for you? I believe it should be fixed now.

Simon Herron
I'm New Here
I'm New Here
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December 9, 2025

I can confirm that the embeds are working for us now.

Brittany Soinski
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 9, 2025

Thank you!

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