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  • Logged out of Educator account and no longer have access to the email. No response from support

Logged out of Educator account and no longer have access to the email. No response from support

Jasmin Ward
May 26, 2026

Hi team,

I’ve just been logged out of my Educator account, and unfortunately I no longer have access to the email address I used to set it up. This also means I can’t log in to update the email address myself.

I’ve contacted support to request that the account be transferred to a new email address, but I haven’t received a response yet.

My ticket number is CA-4075493.

Any help you can provide would be much appreciated, as I need access to the account for work.

Thanks,
Jasmin

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