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I need to cancel my free trial suscription

Deleted user
November 19, 2025

I made an error when creating an account in Loom, as I accidentally activated a free trial, but I'm not interested in using it. I need to cancel the subscription now

1 answer

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Brant Schroeder
Community Champion
November 19, 2025

@[deleted] you can follow the steps here to downgrade your plan to the free plan - https://support.atlassian.com/loom/docs/downgrade-or-cancel-your-loom-plan/ 

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