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I cannot get the sound enabled

Mette Jeannie Jensen
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March 18, 2026

Hi, 

when i click on the microphone i cant cet it enabled before starting my video, nor my camera

Please help Thanks

1 answer

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1 vote
Nikola Perisic
Community Champion
March 18, 2026

Hello @Mette Jeannie Jensen 

  • Are you using the desktop application or web application?
  • Check and test your video and the microphone with other tools that allow you to do this
  • Check if you have previously disabled both the camera and the microphone
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