I can't login to my account

[Beata]

I have no access to domain that is registered in the system so I can't get this code that is necessary to login.  

I didn't loging long time  and I don't remember my link, and without this I can't contact with support.

To ask anything support In private tickets I have to loging to my account, and I can't login. 

How I can change my email address that I can login? 

How I can cancel subscription without login? 

How I can contact with support without loging to account that I can't login and without knowing my Private loom link?

It's crazy that the only way to contact with support in such situation is publishing post on public forum

[Beata]

Loom support is simply nonexistent. I can't log in to my account, you force me to post on a public forum, and you don't respond on forum and to private messages. At the same time, you have no problem charging me for a subscription I can't cancel because I can't log in. I'm paying for something I don't have access to.