I can 't access my paying loom account

[Felisa Vicente]

Hi i have changed Laptop and I can't access my LOOM account I am paying a subscription and I have my work on. Can you please help the invoice comes through this icloud account fisivu@icloud.com

[Brittany Soinski]

1. Visit our support page: https://www.atlassian.com/company/contact
2. In the link, select "Pricing, billing and licensing"

If you're unable to log in to open the ticket:

1. Continue without logging in
2. Enter your email
3. In "how can we help you" select "other"
4. Skip the URL etc
5. Add your concern in "Your Question" field.