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  • How do I delete my Loom and Atlassian accounts? I tried on the website but it would not let me.

How do I delete my Loom and Atlassian accounts? I tried on the website but it would not let me.

Jennifer Westerfeld
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March 2, 2026

I created it by mistake. I do not want this account!! It was impossible to cancel online!!!

Here is the message I got: 

  • "User is last billing admin of a transaction account that has one or more active entitlements.
  • User is last billing admin of a transaction account that has one or more non-cancelled subscriptions."

I have no idea what that means.

 

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Jennifer Westerfeld
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 2, 2026

Found it, never mind

 

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