Help with Google Doc Recording In Loom

[Dr_ Sanja Stinson]

My first time using Loom.  I am having difficulties.  Attempting to upload a google slide show, in slideshow mode, have the loom extension, following instruction to click on record, get slideshow.  My issues won't show on screen, I see my photo, but not the google doc, and them when the first slides show up, it won't move, but I see I can record.  Please help

Thanks 

Sanja  

[Brittany Soinski · Accepted solution]

Hey Sanja,

I would suggest using the desktop recorder which you can download here.

When you enter "slideshow" mode in Google Slides, it will hide everything else on your screen for the sake of the presentation (including Loom) so here's what to do:

1. Hit record on the Loom desktop app before you enter slideshow mode

2. Once the recording is going, enter slideshow mode. Your Loom cam bubble will stay on top of the presentation

3. If you need to, you can always edit out the first couple of seconds when you're done recording

Hope this helps!

[Amanda Barber · Accepted solution]

Hi, @Dr_ Sanja Stinson - sounds like you're doing things correctly but wanted to verify you're following the steps here: https://support.atlassian.com/loom/docs/record-a-presentation-with-loom/

Do you get any errors?