Error uploading a video

[Zainab Aqeel]

Hi guys! I am new to using Loom. I made an account because I noticed often times when applying for a Job they ask for an introductory video through Loom. I created an account today and its a free 14-day trial. I'm trying to upload my video on it (because I don't want to record a separate video for every application), but I can not find the "upload video" option in my Library. What should be my next steps? Can I access that option only for paying for the full services or do I have to record the video on Loom every time? Totally lost, please help a girl trying to land her first job out! 

[Amanda Barber · Accepted solution]

Hi, @Zainab Aqeel - Video uploading is only available to users on Loom's Loom's Business, Business+ AI or Enterprise plans. Uploads are not available for Business + AI Trials.

More info can be found here: https://support.atlassian.com/loom/docs/upload-or-import-videos/

[Zainab Aqeel]

Got it! Thank you for your timely response!

[Byron Holmes]

With all respect, what kind of trial is that? Isn't the purpose of a trial to allow people to try all features?