Downloads corrupting

Hi,

I have a number of videos that when downloaded go out of sync with the audio, or simply remove sections of either the audio, or both the video and audi0.

Have been trying to download for days, getting desperate.

Can anyone please help?

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Hi @Stan ,

as there's another question from someone else around audio problems in Loom, I have marked your question for assistance by an Atlassian Support Engineer.
Alternatively, feel free to create a support ticket under https://getsupport.atlassian.com/ to have Atlassian investigate this directly.

Greetings
Philipp

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I would definitely use the Atlassian Support channel for this as the Community assistance isn't a formal support forum where issues are regularly monitored/tracked.

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Downloads corrupting

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