Constant Lag and Delay during Recordings

[Magen Hyatt]

I record short (10-15min) Screenrecordings and have been running into issues with the timer sticking and then jumping ahead during the recording. Lately, I cannot even record a video as it just gets stuck and jumps all over the place. 

Any suggestions? 

[Brittany Soinski]

Oh no! Can you please open a support ticket here? https://support.atlassian.com/loom/