Changed domain on Google Workspace, cannot login

[Adam Morris]

Hello,

My company changed domains on Google Workspace, and when I try to login in using "me@olddomain.com" it redirects me to "use Google" to login which autopopulates "me@newdomain.com".

I am trying to get ahold of tech support to switch my account to "newdomain.com" so that I don't lose my history and subscription...

...but I have to LOG IN in order to get ahold of Tech Support, at least, that is the wild goose chase I'm currently on.

Any help is much appreciated!

Thanks

[Brittany Soinski · Accepted solution]

Here's a workaround!

1. Visit our support page: https://www.atlassian.com/company/contact
2. In the link, select "Pricing, billing and licensing"
3. Continue without logging in
4. Enter your email
5. In "how can we help you" select "other"
6. Skip the URL etc
7. Add your concern in "Your Question" field. This should go to our queue, we can move it to Loom Support.

[Adam Morris]

Thank you very much.