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Cannot log into my account

Scott Burton-Rodriguez
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February 24, 2026

I upgraded my Loom account (scott@gowithempire.com) but I cannot sign-in. I prefer to use Google Chrome but it defaults to Edge.

 

When I record it keeps looping back to the Sign-in or it cannot authenticate and goes back to the Sign-in.

 

I did attempt to save my account from scott@gowithempire.com to srodfl@gmail.com as I pay for the license for educational purposes. 

Please advise as I was paying $15 each month with Business AI plan but now you are charging me $24 so that is perplexing.

 

Please advise 

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