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Cancel subscription plan for Loom

Elodie Dabin
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May 3, 2026

Hello.

I registered to get feedback for my work.

When I registered I didn’t saw the categories selected, and apply. I thought it was just informations. 
I actually just need the free package.

I already change the subscription from business+ IA to Business too make it cheaper but I can’t make it  to the starter pack.

How can I cancel my subscription and get the free package ?

Thank you for your answers.

1 answer

1 accepted

1 vote
Answer accepted
Liam Do - DevSamurai
Atlassian Partner
May 3, 2026

Hi @Elodie Dabin ,

You can follow this official document to cancel your Loom plan: https://support.atlassian.com/loom/docs/downgrade-or-cancel-your-loom-plan/

Hope it helps 🙌
Liam

 

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