Can't create video

[Louise Mullen]

Hi there, my loom is saying I can't create a loom video because my address is invalid? 

[Brittany Soinski · Accepted solution]

Please follow these instructions to get in touch with our support team: https://community.atlassian.com/forums/Loom-articles/Need-help-with-your-Loom-account-Here-s-how-to-contact-Support/ba-p/3201201

[Kristian Walker _Adaptavist_]

Hi Louise,

I have clicked the request assistance button to notify Atlassian Support of this request so they can look to help to answer this question for yourself.

Regards,

Kristian