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Can my clients watch back to back videos from loom?

Kristián Hulák
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 28, 2025

Hey Loom Team! 

I have online coaching business and I send every week loom videos as a check in to my clients. 
Just want to ask, they can’t check the loom video after they checked it for the first time. 
Do they have to sign up to that website when they want to check it again? 
I’m looking forward to your answer. 
Best regards, 
Kristián Hulák. 

2 answers

0 votes
Brittany Soinski
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 1, 2025

Be sure to set the video privacy to "anyone with the link" and ensure that public link expiration is turned off!

https://support.atlassian.com/loom/docs/use-looms-privacy-settings/

0 votes
Melbrin NGOUILOU
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
November 30, 2025

Hello,

If your clients were able to watch the video once without logging in, they should also be able to watch it again unless you edited the video afterward or changed the access settings to add restrictions.
You can verify this by trying to open the link yourself in a private/incognito browser window.

Hope this helps !

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