Blocked from creating a new workspace

[Kyle Gunby]

I am trying to login to my old workspace so that I can finally record a video with my bubble actually in the window that I want. However, I have not been able to access my previous account. My new account(associated with a new email address) is not the one I want to use. 

[Liam Do - DevSamurai]

Hi @Kyle Gunby, 

Welcome to the Community!

I’d suggest contacting Loom Support for this one:

• Need help with your Loom account? Here’s how to contact Support (and get help faster)

They'll be able to troubleshoot this for you.

Hope it helps 🙌
Liam