Account Email Issues

[Prachi Gandhi]

Hii There, 

I accidently created 2 accounts on Loom, one is associated with g****@gmail.com and second one is associated with p****@dcag.ca 

I have some important work videos on g****@gmail.com and I want that account to be linked to my work email, e.g. p****@dcag.ca. Remove my personal email form that account completely. 

I tried changing and deleting accounts from my end but it's not working, kept giving me different errors.

Does anyone has any suggestions? or support email address I can reach out to? 

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[Personal information removed as it is against community guidelines ]

[Hozefa Jodiawalla]

Hello Prachi, I recommend contacting Loom support https://community.atlassian.com/forums/Loom-articles/Need-help-with-your-Loom-account-Here-s-how-to-contact-Support/ba-p/3201201. They should be able to help you.