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Where do I find the Jira API to raise a ticket from Winforms .NET application

S Sriram
March 15, 2022

I have a Winforms .NET application. I want to raise Jira tickets on encountering errors in the application. I believe I will have to add a web reference to the project. To add the web reference I need a URL to the API page. Where can find the URL?

1 answer

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Trudy P Claspill
Community Champion
March 15, 2022

Hello @S Sriram 

Welcome to the community.

This page provides information about the Jira REST API

https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/

S Sriram
March 18, 2022

Hello Trudy Claspill. Thanks for responding.

I had gone thru this link before posting the question. The link does not seem to have the info regarding where I can find the REST API. Like I mentioned in the question, I believe that I have to add a Web Reference first. Is that correct? If yes, then how do I accomplish the same?

Trudy P Claspill
Community Champion
March 18, 2022

Maybe I'm not understanding your question, but it says right there on the page what the URL is for accessing APIs - https://<site-url>/rest/api/3/<resourcename>

Screen Shot 2022-03-18 at 11.08.24 AM.png

S Sriram
March 19, 2022

Hi Trudy

Appreciate your efforts to help

I will try and articulate better. I have a winforms program written in .NET. I was considering the possibility of raising a ticket on JIRA for errors encountered in the program.

In .NET in order to use any REST API I believe we have to create a reference to the API (which typically would be a DLL). Having created that reference then we can call the methods exposed by the API.

Following the example given in the link
'https://your-domain.atlassian.net/rest/api/3/issue/DEMO-1' (substituting 'your-domain' with the actual domain, I get a permission error. I have already obtained the userid and token.
I theorized this could be becoz my domain is on Atlassian cloud, so the .net extension won't work. So I tried this with atlassian.com. And I get a this site cannot be reached error.

So, in sum, I am not able to reach the link from where I can download the API files. Also I am unclear on which URL to pass the user name & token and how exactly this is to be done.

Hope I have been clear enough. 

Thanks

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