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Replicate status on cloned items in different projects

João André Amaro March 8, 2024

Hello,

I have two different projects: project A and project B.

When an issue in project A is assigned to me, I have an automation that clones it to project B - the automation also creates a link with each other, and sets the summary and description to be the same.

Is there a way to automate the transitioning of the the issue in project B when the issue in project A is transitioned?

Example:

  • issue in project A moved to "IN PROGRESS" -> issue in project A should be moved to "IN PROGRESS"
  • issue in project A moved to "CLOSED" -> issue in project A should be moved to "DONE"

2 answers

1 accepted

2 votes
Answer accepted
Dexter de Vera
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 8, 2024

Hi @João André Amaro ,

Do this example in Jira automation:

When: Issue transition (select the status of Project A)

Branch: For: Link issue (select link issue type you use)

Then: Transition to issue (select the status of Project B)

image.png

Dexter de Vera
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 8, 2024

make sure your automation scope is multiple project and project A, B included.

João André Amaro March 11, 2024

It worked perfectly. Thanks

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 8, 2024

Hi @João André Amaro , welcome to the Community. Yes this is certainly possible. You would need a global or multi-project rule. There are a number of posts in the Community discussing this or similar use cases. Here is one that I found as an example - When-a-cloned-issue-has-status-updated-update-status-of-original .

basically, your rule would look like this...

  • trigger - issue transitioned
  • conditions - conditions to zero in on only those issues where you want to execute the action
  • branch - for linked issues of type xxx
  • Action - transition issue , copy from trigger

one thing to note is the requirement to have a shared workflow or an 'open' workflow using "All" transition. This is so that the transition will succeed.

Dexter de Vera
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 8, 2024

Base on example it have different status (closed and done).

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