Hello,
I have written a few Jira automation rules but have not been able to figure out a solution to what we need for our workflow.
Background: (Jira admin access on the project only, not global admin access)
What I want to happen:
Would appreciate any assistance!
Thank you.
Hi @Donna Tang
As long as there is a link between those issues then you can perform such actions. Issue clone adds the link for you.
For transition linked issue create a rule like this.
I hope it helps.
Ravi
Hi @Donna Tang
Adding to what @Ravi Sagar _Sparxsys_ suggests, you note the original and cloned issues are in different projects. Is that correct?
If so, you will need a global/multi-project rule as a project-scope rule cannot update issues in another project using automation actions. And depending upon your Jira license level, there are limitations on the number of global/multi-project rule executions per month. Please look here for more information: https://www.atlassian.com/software/jira/pricing
Best regards,
Bill
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Thanks @Ravi Sagar _Sparxsys_ @Bill Sheboy
Apologies for the late response.
I'm aware of the need for global admin access to be able to make it work and the costs.
Is there any way around this somehow since I'm admin for all the boards that I need to apply automation to?
Regards,
Donna
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Hi, Donna. My understanding is there are currently only two ways to change multiple projects' issues from a Jira automation rule:
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Thanks Bill.
Looks like the API route it is.
Appreciate the quick responses. Have a great day!
Regards,
Donna
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Donna, here is an article on calling the REST API from an automation rule. I hope it helps if you try that route:
Best regards,
Bill
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Hi all,
one question regarding this rule.
Do I get it right, that I have to have it running in both projects where I have the clones?
Thanks and best regards
Julia
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